How it works
Our website is user friendly. We have made it very easy for the customer to understand and navigate. Usually, we have enough qualified writers for all subjects. However, if you wish to confirm availability of a writer, you can place an inquiry. As you place your inquiry or order, it is important that you make your instructions clear and precise so that the writer can understand your needs. Our order form has been designed in a way that ensures that all your instructions are captured, and if you need to upload additional documents, there is an option for that too.
If it is your first time to use our website, we request you to provide us with information that we use to create an account for you. The benefits of having an account are;
- You can look into the progress of your work. Also, you can upload additional info and communicate with the customer support team members and the writer.
- It’s easier for you to place other orders.
- You can edit your profile and constantly communicate to us.
- You can look at your order history with us.
Different statuses of an order
- Inquiry- Your order is on this status when you place an inquiry.
- Waiting for payment- this is the status before you pay for an already placed order.
- Looking for a writer- This is the status on your order when we are looking for a qualified person to work on it.
- In progress-After a writer has been assigned and is working on it.
- Checking for plagiarism- When the paper is complete but we are checking if it is plagiarized.
- Delivered-After the paper passes the grammar and plagiarism checks and you can either approve it or ask the writer to make some changes. 14 days after delivery, the order is approved automatically.
- Revision in progress- When you ask the writer to revise the paper.
- Approved- 14 days after delivery, our system approves the orders automatically. Also, if you check the paper we have delivered, and you are happy with it, you can approve it. Click on the approve icon in order to approve the order.
- Dispute status- This is when you are not happy with the paper, and you want it cancelled. The support staff places the order on dispute at this point. Before cancelling an order, you should request a revision or a new writer to work on your order.
- Cancelled- We cancel an order upon request by the customer. The customer is then refunded in accordance with our money back guarantee. Orders can also be cancelled if the customer places an inquiry but takes very long to pay for the same.
Before you pay for essay, feel free to make any inquiries, our customer service staff members are always available online for communication.
Before you buy research paper, make an inquiry, our support staff are always available and reply to inquiries promptly.